I purchased Light Relief from Sylmark. Should have checked the internet first but didn't.
After checking the internet I phoned them back the same day request cancellation of the order. They said they couldn't. Asked why and didn't get a satisfactory answer. Refused item at door from postman on Jan.
12/11. It is now Feb. 22/11 and when I phoned them, they say it has not been received. They are giving me the runaround.
I will boycot all their associated companies.
I somehow got infomation that items refused, are returned to place in Ontario, which I called the same day I purchased the item, and she confirmed they are returned there. As I am not at home but out of the province, I do not have the lady's number.
Monetary Loss: $143.